COVID-19 What I Need to Know

Our current measures to ensure we can see you and treat your pet safely.

  • We will invite you into the reception, to allow social distancing.
  • Please wear a face covering or mask.
  • We examine and treat your pet in our disinfected consulting room with you in the waiting room or on the phone to discuss your and your pet’s needs.
  • We are using single use protective equipment for all patients seen so we cannot transfer disease between clients.
  • We are assessing patient care requirements and where possible providing these remotely via video link or telephone (telemedicine).
  • We are using contactless payments over the phone or chip and pin for all payments. If cash is the only option it is bagged and taken out of circulation for a week.
  • We are disinfecting all client equipment (leads, cat boxes) left at the practice during hospital visits before returning to the owner.


With all these measures in place we are confident that we can continue to look after the needs of our patients and ensure they do not have to suffer during this pandemic.


Keep safe, stay well

From your dedicated Churchcroft Vets team


What can I do?

1.    If you are ill or self-isolating we offer a video consultation option with medicine delivery service

2.    We are offering a “hands off” service. We collect your pet from your car, treat them and return them to your car. Carriers and leads will be disinfected before returning them.


Why Is Social Distancing So Important?

If the NHS is pushed beyond capacity more people will die. Social distancing slows the spread of COVID-19, allowing the NHS to save more lives.